Updated Health & Safety Protocols

Due to continuing increases in the number of COVID-19 cases in our area, Waunakee Neighborhood Connection will be implementing a limited operations plan for December and early January.


Current procedures that will continue
Anyone who is experiencing symptoms or who has been exposed should not enter the building.

Anyone entering the building must be wearing a mask and keep it on through the duration of their time in the building. The only exception is for staff members working in their private office with the door closed.

Volunteers and clients must sign in and out on the Daily Visitor Tracking form.

Staff members will continue to be present in the building on Mondays, Wednesday, and Fridays. The building will be open 9:00 AM-4:00 PM. Staff may work from home on Tuesdays and Thursdays.

We will continue to accept donations for the Community Store. Donations can be dropped off in the building lobby and will be held for 48 hours before being sorted.

The building will be cleaned at least twice a week and high-touch surfaces will be disinfected regularly by staff and volunteers.

Changes to procedures
We will suspend accepting furniture donations as those involve going in and out of donor and client homes.

We will allow up to four volunteers in the building at any one time, and only if their work does not require them to encroach upon the space being used by another staff member or volunteer. The areas where volunteers may work include the Welcome Desk, Sorting Room, Store, Storage Room, and Data Entry office. Two volunteers who live in the same household may work in the same area but will still count as two volunteers in the building.

Clients will be encouraged to call or email to request items, then arrange for curbside pick-up. In cases where staff determines that a client needs to come into the Store to select items, only one client at a time will be allowed to shop in the Store and only during times that there are no volunteers working in the Store.

The building will be closed to clients and donations on Friday, December 11, and December 19 through January 10.

A limited number of volunteers will be scheduled for special events (Adopt-a-Family and Christmas Meal). Strict social distancing will be adhered to during these events.

Inventory will take place the week of January 4-8. No more than four volunteers will be scheduled for any one shift and strict social distancing will be maintained.

We will regularly re-evaluate this plan and make adjustments, as needed, based on current conditions.

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